Terms of Use
Last Updated: August 2026
1. Legal Notice & Comprehensive Introduction
Welcome to StepWard! We are on a mission to make the planet healthier and wealthier by rewarding your daily physical activity. These comprehensive Terms of Use (the 'Terms') set out the binding legal agreement between StepWard SAS ('we', 'us', or 'our') and you, the user ('you' or 'your'), governing your access to and use of the StepWard mobile application, our website, and all associated services.
By downloading, installing, accessing, or using the StepWard application, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, or if you do not meet the eligibility requirements (such as being at least 15 years of age or the applicable age of majority in your jurisdiction), you are strictly prohibited from using the app and must delete it immediately from your device.
2. The Virtual Economy: Earning 'Pièces'
The core functionality of StepWard involves rewarding you with a proprietary virtual currency called 'Pièces' in exchange for your verified physical movement, specifically walking and running. Your device's built-in pedometer and native health applications (such as Apple HealthKit or Google Fit) are utilized to track your steps, which are then synced with our servers to calculate your daily earnings.
It is of critical importance to understand that 'Pièces' are strictly a virtual utility token designed solely for use within the StepWard ecosystem. 'Pièces' do not constitute real currency, legal tender, electronic money, or crypto-assets under any financial regulatory framework. They possess no intrinsic monetary value, cannot be traded on external exchanges, and cannot be redeemed for fiat currency outside of the specific, limited rewards explicitly offered in our in-app Marketplace.
We reserve the absolute and unilateral right to determine, modify, or adjust the algorithms used for movement verification, the conversion rates of steps to 'Pièces', and any daily, weekly, or monthly caps on earnings. We may implement these changes at any time, without prior notice, in order to maintain the economic stability and viability of the application.
3. The StepWard Marketplace and Cash Payouts
Accumulated 'Pièces' can be spent in the StepWard Marketplace, which offers a rotating selection of rewards. These may include, but are not limited to, digital discount codes, physical products provided by third-party brand partners, charitable donations, or direct cash payouts processed via our designated Payment Service Providers.
When you choose to redeem your 'Pièces' for products or discounts provided by third parties, you acknowledge that you are entering into a direct transaction with that specific third party. StepWard acts merely as an intermediary platform and expressly disclaims any liability regarding the quality, safety, legality, or fulfillment of third-party products and services. Any disputes arising from third-party rewards must be resolved directly with the respective merchant.
If you request a cash payout, you will be subject to a mandatory and rigorous Know Your Customer (KYC) identity verification process. This is required to ensure our strict compliance with international Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. You agree to provide accurate, current, and complete identification documents as requested. Furthermore, you are solely and exclusively responsible for reporting any income or financial gains generated through the app to your local tax authorities and paying any applicable taxes.
4. Acceptable Use and Zero-Tolerance Anti-Fraud Policy
The integrity of the StepWard ecosystem relies on honest participation. You are required to generate 'Pièces' exclusively through your genuine, natural, and unassisted human physical movement. We operate a strict Zero-Tolerance policy regarding any form of cheating, manipulation, or exploitation of the app's mechanics.
You explicitly agree that you will NOT engage in any of the following prohibited activities: (a) Utilizing GPS spoofing software, location masking, or VPNs to manipulate your geographic data. (b) Employing mechanical devices (such as phone swings or pendulums) to simulate walking. (c) Using third-party applications (like DeFit) or scripts to inject falsified step data into your health apps. (d) Creating, operating, or controlling multiple StepWard accounts, whether on a single device or multiple devices. (e) Engaging in malicious behavior, including threatening StepWard personnel or attempting to extort rewards via negative App Store reviews.
To enforce this policy, StepWard employs advanced, machine-learning-driven fraud detection systems alongside manual audits. If our systems detect anomalous or suspicious activity associated with your account, we reserve the right to permanently ban your account and permanently confiscate all accumulated 'Pièces' without prior warning or compensation. While we acknowledge the theoretical possibility of 'false positives', you agree that in the event of an appeal, the absolute burden of proof (e.g., providing verifiable smartwatch GPS logs or medical pedometer data) rests entirely upon you.
5. In-App Purchases and Premium Subscriptions
StepWard may offer optional premium features, virtual goods, or subscriptions through In-App Purchases managed by the Apple App Store or Google Play Store. All purchases made through these platforms are final and strictly non-refundable, subject to the respective store's refund policies.
If you purchase an auto-renewing subscription, your account will be charged periodically unless you actively cancel the subscription through your device's operating system settings at least 24 hours before the end of the current billing cycle. Deleting the StepWard app or your account does not automatically cancel your subscriptions.
For users residing in the European Union or the European Economic Area (EEA): By explicitly confirming the purchase of digital content or premium services within the app, you consent to the immediate provision of the service and acknowledge that you thereby waive your statutory 14-day right of withdrawal.
6. Account Termination, Dispute Resolution, and Limitation of Liability
You retain the right to terminate this agreement and close your StepWard account at any time through the in-app settings. Upon account deletion, all accumulated 'Pièces' and pending rewards will be immediately and irrevocably forfeited. StepWard similarly reserves the right to suspend, restrict, or terminate your access to the app at our sole discretion, particularly in cases of suspected fraud or breach of these Terms.
The StepWard application is provided on an 'as is' and 'as available' basis. We make no representations or warranties of any kind, express or implied, regarding the uninterrupted availability, accuracy, or reliability of the app. Crucially, StepWard is a gamified fitness tool and does not provide professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before beginning any new exercise regimen.
To the maximum extent permitted by applicable law, StepWard SAS, its affiliates, directors, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the app. In any event, our total aggregate liability to you for any and all claims related to the app shall be strictly capped at the amount you paid us in the 12 months preceding the claim, or 0€ if no such payments were made.